1. Data Controller
TensorLot GmbH (in formation), Zug, Switzerland, is the data controller responsible for the processing of your personal data as described in this privacy policy. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). For questions regarding data protection, please contact us at oes@tensorlot.ai.
2. Data We Collect
We collect and process the following categories of personal data:
- Contact data: Name, email address, company name, and message content when you use our contact form.
- Usage data: IP address, browser type, pages visited, time of access, and referring URL.
- Technical data: Device information, operating system, and screen resolution for website optimization.
3. Purpose and Legal Basis
We process your personal data for the following purposes:
- Responding to your inquiries
- Providing, securing and improving our website
- Compliance with legal obligations
Under the FADP, processing by private persons is permitted where it is carried out in good faith, is proportionate, and serves the purpose stated at collection (Art. 6 FADP); we do not rely on consent for the processing described above, and we process no sensitive personal data through this website.
Where the GDPR applies because you are located in the EU or EEA, we rely on the following legal bases: responding to inquiries — Art. 6(1)(b) GDPR (steps prior to entering into a contract); operating and improving the website — Art. 6(1)(f) GDPR (legitimate interest in a secure, functional website); legal obligations — Art. 6(1)(c) GDPR.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are stored for up to 12 months. Usage data is anonymized after 90 days.
5. Hosting and Recipients
This website is hosted by STRATO GmbH, Berlin, Germany, acting as our processor. Server log data (including your IP address) is processed on their infrastructure in Germany for the purpose of delivering and securing the website. We do not sell personal data, and we do not pass it to third parties for advertising purposes.
6. International Transfers
As a Swiss controller, disclosing personal data abroad requires that the destination country provides adequate protection (Art. 16 FADP) or that appropriate safeguards are in place (Art. 17 FADP). Germany and the other EEA states are recognised by the Swiss Federal Council as providing adequate protection, so no additional safeguards are required for the hosting described above. Where the GDPR applies, the same processing takes place within the EEA and constitutes no third-country transfer under Chapter V GDPR.
7. Your Rights
Under the FADP, you have the following rights regarding your personal data:
- Right of access (Art. 25 FADP)
- Right to rectification, and to have data deleted or its processing restricted (Art. 32 FADP)
- Right to data portability (Art. 28 FADP)
- Right to lodge a report with the Federal Data Protection and Information Commissioner (FDPIC), Bern
Where the GDPR applies, you additionally have the rights of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR), as well as the right to lodge a complaint with the supervisory authority of your habitual residence.
To exercise any of these rights, contact us at oes@tensorlot.ai. We may ask you to identify yourself before we act on a request.
8. Cookies
This website uses only technically necessary cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics services that require consent. Your light/dark appearance preference is stored locally in your browser (local storage, key tl-theme); it never leaves your device and is not transmitted to us.
9. Contact
For any privacy-related questions or to exercise your rights, please contact:
TensorLot GmbH (in formation)
Zug, Switzerland
oes@tensorlot.ai